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Privacy Policy

Last Updated: October 11, 2024

This Privacy Notice for Green Groove Technologies Pvt. Ltd. ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website or engage with us in other related ways.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@greengroovetech.com.

Summary of Key Points

  • What Personal Information Do We Process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
  • Do We Process Any Sensitive Personal Information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
  • Do We Collect Any Information From Third Parties? We do not collect any information from third parties.
  • How Do We Process Your Information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
  • When And With Whom Do We Share Personal Information? We may share information in specific situations and with specific third parties.
  • What Are Your Rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

1. What Information Do We Collect?

Personal Information You Disclose To Us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided By You:

  • Names
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Usernames

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, including:

  • To deliver and facilitate delivery of services to the user.
  • To respond to user inquiries and offer support.
  • To enable user-to-user communications.
  • To request feedback about our Services.
  • To deliver targeted advertising to you based on your interests and location.
  • To save or protect an individual's vital interest, such as to prevent harm.

3. What Legal Bases Do We Rely On?

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, such as:

  • Consent – You can withdraw your consent at any time.
  • Performance Of A Contract – To fulfil our contractual obligations to you.
  • Legitimate Interests – When reasonably necessary for our business interests.
  • Legal Obligations – To comply with our legal obligations.
  • Vital Interests – To protect your vital interests or those of a third party.

4. When And With Whom Do We Share Personal Information?

We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Affiliates. We may share your information with our affiliates.
  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

5. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect and store your information. This helps us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. We also permit third parties to use online tracking technologies on our Services for analytics and advertising purposes.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information.

7. How Do We Keep Your Information Safe?

We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

8. What Are Your Privacy Rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. You may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.

9. Updates To This Notice

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

10. Contact Us

For any questions regarding this Privacy Notice, please contact us at:

Green Groove Technologies Pvt Ltd

Address: Plot No 30 KH No 19/2 BLK-SS, Surakhpur Road, GopalNagar, Delhi, 110043

Customer Support: +91 8800335605

Email: info@greengroovetech.com

Office Hours: Monday – Friday, 9:00 AM – 6:00 PM (IST)